||Could take up to a week, sometimes longer to have issues resolved.
||CoreHealth’s ninja support team resolved issues in hours. Furthermore, CoreHealth is eager to coach System
Administrators on how to best use the system.
||Minimal customizations (e.g. only images were possible to change and limited to one change per year).
||Advanced customization. Administrators have the flexibility to change brand, program design and beyond.
|Wellness Coordinator Capabilities
||System Admin would spend a minimum of 10 minutes to get vendor to change passwords. Admin would also have to wait up to 45-60 days to have incentive points uploaded.
||System Admin has full control to help participants (e.g. reset passwords immediately or have points uploaded within 7-14 days).
|| Approx. 15 out-of-the-box challenge templates were available; however, only 2 challenges were allowed per year.
|| Immediate access to 40+ out-of-the box challenges with the ability to customize their own.
||Annual license cost of $100k.
|| Annual license cost of $16k. Switching to CoreHealth saves HHCS $83k after their first year!
|Disease Management Coaching
||Required third-party coaching which was an additional cost.
||HHCS expects to eliminate $154k in third-party coaching costs when they implement CoreHealth’s coaching tool in 2018. Plus, the tool will enable them to better integrate and manage coaching.
|Health & Wellness Content
||Content provided by vendor was unsatisfactory and not relevant to the Georgia region. As a result, HHCS created their own content.
||Able to create their own content on the platform or use one of CoreHealth’s best-in-class health content providers via their partner network – all seamlessly integrated into the platform.
||Substandard reporting abilities with inaccurate data. HHCS had to manually produce their own reports.
||Able to use 40 standard, real-time reports at the press of a button.
||Limited incentive abilities (e.g. unable to award points for 5k’s, other runs or water consumption).
||Flexible and customizable incentive programs to fit any activity or individual.
||Limited communication tools for System Admin.
No social networking capability available for participants to engage with each other.
|Efficient and easy for System Admin to communicate with users.
Employees love the social interaction on the platform. They can connect with others and become more engaged and motivated.
|Reseller model (use wellness technology to deliver wellness services to region)
(use wellness technology to deliver wellness services to region). CoreHealth’s reseller model allows HHCS the opportunity to be a regional leader in population health for local businesses.