The Hidden Price of Ignoring Employee Well Being and How to Address It

Most companies say they care about employee well-being, but their actions can tell a different story. Wellness initiatives are often fragmented, underfunded, or tacked onto existing HR programs without a clear strategy. Meanwhile, the true consequences of neglecting employee health play out quietly in the background: higher turnover, lower output, and rising healthcare costs.

These aren’t isolated issues — they’re symptoms of a larger problem. When well-being isn’t built into the foundation of workplace culture, organizations end up paying for it in ways that are easy to overlook but impossible to ignore.

Let’s take a closer look at the financial and operational toll of sidelining employee well-being, along with some evidence-based strategies for turning wellness into measurable business value.

The Real Cost of Neglecting Employee Health and Engagement

Consider these five critical ways neglecting employee health and engagement can undermine your business.

1. Productivity Loss and Quiet Quitting

Employees struggling with poor well‑being often disengage quietly, showing up physically but not fully contributing. Gallup found only 21% of employees strongly agree that their organization genuinely cares about their well‑being — a record low as of early 2024. This lack of emotional connection translates to lackluster effort, missed opportunities, and diminished organizational performance. 

Globally, Gallup estimates that the cost of disengaged employees reaches a staggering $8.8 trillion per year — a sum equivalent to nearly 9% of global GDP. When well‑being is sidelined, organizations pay in lost innovation and competitive edge.

Chart of percentages of how much organizations care about overall well-being, low of 20 percent with a spike to 50 in 2020

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2. Turnover Costs and Talent Retention

High turnover is another shocking cost of neglect. Replacing staff isn’t just about recruitment. It’s a cascade of onboarding, lost institutional knowledge, training delays, and disrupted teams. Organizations with strong wellness programs saw a 25% drop in turnover compared to those without. Clearly, investing in well‑being pays off in retention.

3. Absenteeism, Presenteeism, and Hidden Healthcare Costs

Silently worn struggles such as chronic stress, anxiety, and burnout manifest in increased absenteeism and presenteeism. Workers affected by poor mental health are more likely to take sick leave and even when present, they perform at diminished capacity. The ripple effect touches project deadlines, customer satisfaction, and peer morale.

4. Morale Decline and Subpar Customer Experience

Low morale not only affects internal culture but also impacts your brand externally. Unhappy employees are less likely to go the extra mile for customers, purchasers, or patients. When well‑being falters, customer experience suffers, setting off a domino effect: brand reputation erodes, satisfaction declines, and revenue dips.

5. The Cost of Ignored Psychological Safety

Psychological safety is often overlooked, yet it plays a critical role in workplace well-being. When employees feel unsafe to speak up, ask for help, or admit mistakes, stress levels rise and collaboration suffers. Over time, this erodes trust, stifles innovation, and leads to quiet disengagement.

Work environments that lack emotional support or foster fear-based leadership create a culture where people withdraw rather than contribute. Employees may show up physically but mentally check out, leading to missed deadlines, team friction, and declining morale.

Creating a psychologically safe workplace is not just about avoiding harm. Rather, it’s about enabling people to do their best work without fear. It requires intentional leadership, open communication, and a commitment to building trust across all levels of the organization.

Strategies to Address the Hidden Costs

Understanding the toll is the first step. Next comes action. These seven strategies can help you create a healthy, engaged workforce.

1. Build Leadership Commitment

Senior leaders must walk the talk. When executives discuss mental health openly, model healthy boundaries, and prioritize well‑being in KPIs, it signals to everyone that support isn’t merely performative.

2. Implement Personalized Well‑Being Support

One‑size‑fits‑all doesn’t work. From mental health to financial stress, caregiving concerns, and physical fitness, employees have varied needs. Offering tailored programs like integration with digital well-being tools, financial coaching, and on‑demand counselors can help meet diverse needs effectively.

3. Train Managers for Well‑Being Conversations

According to Gallup, only 36% of people have discussed well‑being with a manager. Equipping managers with training in empathy, psychological safety, and active listening empowers early support and fosters trust.

Bar graph showing percent of people who have had a conversation at work about their personal well-being.


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4. Create a Psychologically Safe Culture

Additionally, environments that encourage vulnerability and normalize stress reduce stigma. Peer support groups, internal champions, and mental health first‑aiders can boost trust. Improving psychosocial safety controls absenteeism and enhances engagement. 

5. Track Early and Often

Measure well‑being via pulse surveys, engagement scores, and health data. Early detection enables early action. Use metrics to measure absenteeism, health risk reductions, and ROI from programs to guide strategic investment.

6. Invest in Mental Health and Stress Management

Mental health challenges and chronic stress are common in the workplace, but they often go unspoken and unsupported. When employees feel overwhelmed or emotionally depleted, it affects their focus, motivation, and ability to perform at their best.

Employers have a responsibility to create an environment where mental well-being is prioritized. This includes offering accessible resources such as employee assistance programs (EAPs), confidential counseling, stress reduction workshops, mindfulness tools, and digital platforms that provide on-demand support.

Creating space for mental health conversations and providing practical tools isn’t just a nice gesture. It’s essential to helping employees stay healthy, resilient, and engaged.

7. Incentivize Healthy Behaviors & Learning

Rewards for well-being actions like mindfulness sessions, fitness challenges, or resilience training encourage participation. Gamification can also incentivize employees. Framing wellness as empowerment (not punishment) generates intrinsic motivation.

Partner With CoreHealth to Make Well‑Being Actionable

Well‑being isn’t an HR checkbox. It’s a strategic priority with real financial consequences. Ignoring it costs trillions in lost productivity, morale, and talent. But when done right, well‑being becomes a powerful engine for engagement, performance, and retention.

CoreHealth empowers organizations to implement measurable, scalable, and personalized well‑being programs. Our integrated platform includes real-time health insights, support from our trusted partners, and ROI reporting and gives you everything needed to take action and see big results.

Ready to unlock the full value of employee wellness? Contact CoreHealth today and request a demo to see how our platform can transform your workplace culture, or to  share case studies with real results from businesses like yours to learn how CoreHealth’s platform supports lower turnover, higher engagement, and healthier bottom lines.

Get more insights about benefits brokers and corporate wellness programs with these articles from the Corehealth blog:

Learn more about wellness programs with these articles from the Corehealth blog: 

How Corporate Wellness Programs Can Improve Employee Safety

Top Corporate Wellness Companies 2025

The Role of Benefits Consultants in Introducing Corporate Wellness Programs to Employers