Supporting Wellness Across a Dynamic Member Population
Sharp Health Plan is a locally based nonprofit health plan that has served the San Diego community for more than 35 years. Through its close integration with Sharp HealthCare and a strong network of regional partners, the organization connects members to high-quality, affordable coverage across individual, employer-sponsored, and Medicare plans.
Recognized for award-winning service and care, Sharp Health Plan is deeply committed to improving the health of its members and the broader community. Wellness is central to that mission — so much so that Sharp Health Plan has earned a Wellness & Health Promotion Accreditation from the National Committee for Quality Assurance in recognition of its high-quality wellness programs.
That commitment comes to life through the organization’s Best Health® wellness team, which works closely with employer groups to deliver programs that promote healthier lifestyles and meaningful outcomes for members. The eight-person team supports a diverse range of populations from large employer groups to individual members, requiring flexible programming and technology that can scale.
Navigating Complex Membership and Wellness Needs
As a health plan serving multiple populations, Sharp Health Plan needed a platform that could support a highly dynamic membership environment.
“Managing real-time eligibility across our member populations is complex,” says Julie Vargas, Wellness Program Manager at Sharp Health Plan. “Members frequently move between our various plan offerings, so we needed a sophisticated platform that could handle membership transitions while still supporting customized wellness programming.”
Sharp Health Plan also needed a platform that could support its brand while giving their employer clients the flexibility to design and customize their own unique wellness experiences for their employees.
Data and insights were also critical. Sharp Health Plan relies on Health Risk Assessments and screening tools to better understand member needs and connect individuals with appropriate resources and care.
Choosing a Flexible Wellness Technology Partner
CoreHealth stood out as a strong fit for Sharp Health Plan’s wellness strategy. The platform’s flexibility allows Sharp Health Plan to tailor programs to both employer groups and broader member populations, while maintaining a consistent experience aligned with the organization’s brand. Equally important was CoreHealth’s ability to manage complex eligibility requirements and provide robust reporting and survey capabilities.
Beyond the technology itself, the partnership approach also played a major role in the decision. “From the beginning, the CoreHealth team took the time to understand our business and the unique challenges we face as a health plan,” says Vargas. “Their collaborative approach and willingness to problem solve alongside us gave us confidence that we had chosen the right partner.”
Delivering Wellness Programs Across Populations
Today, CoreHealth supports Sharp Health Plan’s ability to deliver wellness programming across both employer groups and the broader membership population. The platform enables the Best Health team to administer wellness challenges, health assessments, and screening initiatives while maintaining visibility into program participation and outcomes.
CoreHealth also allows Sharp Health Plan to aggregate reporting across employer groups while still tracking broader trends across the health plan’s population. These insights help Sharp Health Plan better understand member needs and identify opportunities for targeted outreach.
“Our employer groups have responded very positively to the custom wellness challenges we’ve been able to create,” says Vargas. “The flexibility of the platform allows us to design programs that align with each organization’s culture and keep participants engaged.”
Supporting Better Health Outcomes
CoreHealth has also helped Sharp Health Plan strengthen its ability to identify and support members with elevated health risks. Through health assessments and screening tools available within the platform, the organization’s health services team can gather valuable insights related to social determinants of health and mental health needs.
These insights allow the team to conduct targeted outreach and coordinate care for members who may benefit from additional support. At the same time, CoreHealth has enabled Sharp Health Plan to extend wellness programming beyond its largest employer clients and offer initiatives that support the broader membership population.
“CoreHealth allows us to support wellness programs not only for our employer groups, but also for our broader membership,” Vargas explains. “That flexibility has helped us expand how we deliver wellness across our population.”
A Partner in Advancing Community Health
For Sharp Health Plan, CoreHealth provides the flexibility, infrastructure, and insights needed to support wellness programming at scale. By combining engagement tools, health assessments, and reporting capabilities in one system, the platform helps Sharp Health Plan continue advancing its mission of improving the health and wellbeing of the communities it serves.
Ready to Learn More?
If you’re looking for a flexible wellness platform that supports complex programs, engages participants, and streamlines delivery across multiple clients or populations, CoreHealth provides the technology to make it possible.
Designed for wellness providers and employers, CoreHealth brings assessments, challenges, coaching workflows, content management, and reporting into one centralized platform. The result is a more cohesive experience for admin teams and participants alike, along with the flexibility to adapt programs as needs grow.
Contact our team to learn how CoreHealth can support your wellness strategy.
